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Privacy Policy

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Last Updated: December 2024

This privacy policy outlines our policies and procedures on the collection, use, and disclosure of your personal information when you use our services. It explains your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this policy.

Definitions

  • Company refers to Canopy Tree Care.
  • Cookies are small files placed on your device to track usage and improve user experience.
  • Personal Data refers to any information relating to an identified or identifiable individual.
  • Service refers to the website: www.canopytreecare.co.uk.
  • You refers to the individual using our service or the company/legal entity represented by the individual.

Types of Data Collected

Personal Data

We may collect personally identifiable information such as:

  • Email address
  • First and last name
  • Phone number
  • Address (including postcode, city)
  • Usage data (e.g., pages visited, time spent on pages)

Usage Data

This includes your device's IP address, browser type, and browsing patterns on our service.

Cookies

We use cookies to monitor usage and improve our service. You can choose to refuse cookies, but some features may not function properly.

Use of Your Personal Data

We use your personal data to:

  • Provide and maintain our services
  • Contact you regarding service updates or changes
  • Analyze usage to improve our services

Sharing Your Personal Data

We may share your personal data:

  • With service providers who assist in delivering our services
  • As required by law or to comply with legal processes
  • To protect the rights, safety, and property of our company, users, or the public

Retention of Your Data

We will retain your personal data only for as long as necessary for the purposes outlined in this privacy policy or as required by law.

Data Security

We take reasonable precautions to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent for data processing, where applicable

To exercise any of these rights, please contact us at: info@canopytreecare.co.uk

Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page.